Return & Exchange:

Hutti Bazar believes in making online shopping a phenomenal experience centered on you, so you can enjoy complete satisfaction along with the flawless level of service. That’s why we believe you have every right to have your product checked and replaced if needed.

We guarantee to refund any product you are not completely satisfied with when you return it to us in sealable condition within 3 days of receipt (Except perishables, special products and any product ordered via special offer / order - They are not included in any return policy).

We do not exchange or return any product unless it is damaged before purchase.

If you would like to exchange your product with another, you can exchange for a different size or color or for a product (Except some special products such as Fashion products, Electronic products, Medical products, Coffee Machines etc

In case of Replacement or Exchange against any special product or any product ordered as special order other than Grocery and Beauty – Hutti Bazar will accept return in fully sealable condition within 3 days of receipt but would deduct / retain 20% amount of the item ordered (Restocking Fee). This fee would only be charged against customer’s discretion, not on returns of defective merchandise

In case, a customer has placed an order via paying in advance & later decides to cancel it for any reason within 12 Hours of placing an order, Hutti Bazar will not return cash or amount - We will only be able to deliver something else or another variant of product available in our stocks. We will not return cash or transfer payment in any such scenario.

In case, a customer has placed an order via paying in advance via card payment or bank transfer and for some reason we were not able to deliver complete order or incomplete etc –Hutti Bazar will refund the amount back to the same source or payment i.e. either bank account or card of the bank that was charged while the transaction. Hutti Bazar will not refund payment in form of cash. Refund may take more than 7-10 days to be processed from our end.

If returning / replacing a product would cost courier charges etc that return cost would be paid by customer only. Hutti Bazar won't be responsible for any return cost. Hutti Bazar will not send their rider or team member to pick any item from a customer as return or refund, customer will have to get it delivered back to store location by self.

Hutti Bazar replacement policy is valid for 2 situations / circumstances only:

• In case you are delivered the wrong product.
• In case the product delivered to you has some defect or issue.
• Undamaged, unused and in the condition in which it was received
• The parcel / box / package contains its original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories that came in or attached to the product when ordered.
• None of the items mentioned above, including the product itself is defaced or marked in any way, shape or form.

If you would like any further clarification about our return & replacement policy, feel free to contact us at (+92) 3111555472 or email us at support@huttibazar.com